1. Introduction
Welcome to Hetao Cloud Solutions ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website "hetao.pro" and the services we provide ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
2. Services
Our Services include, but are not limited to, setup, troubleshoot, consult and migration of cloud, server, and client software. We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice.
3. Non-Refundable Digital Services
Please note that due to the nature of digital services, all purchases of our digital services, including but not limited to setup, troubleshoot, consult and migration of cloud, server, and client software are non-refundable. By purchasing our digital services, you acknowledge and agree that you are not entitled to a refund for any reason whatsoever.
4. User Accounts
You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account.
5. Intellectual Property
All content, materials, and intellectual property rights related to our Services are owned by the Company or its licensors. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from our Services.
6. Acceptable Use
You agree to use our Services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use of our Services. You agree not to engage in any activities that could damage, disable, overburden, or impair our servers or networks.
7. Third-Party Services
We may provide links or integrations with third-party websites, services, or applications. We are not responsible for the availability, content, or conduct of any third-party services.
8. Privacy
Our collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Limitation of Liability
In no event shall the Company, its affiliates, directors, officers, employees, agents, or contractors be liable for any indirect, incidental, special, exemplary, or consequential damages arising out of or in connection with your use of our Services.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, agents, and contractors from any and all claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms or your use of our Services.
11. Termination
We reserve the right to terminate your access to our Services at any time, without notice, for any reason, including but not limited to a violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
13. Changes to Terms
We may update these Terms from time to time. The updated Terms will be effective upon posting on our website. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at [email protected].