1. Introduction
At Hetao Cloud Solutions ("Company", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website "hetao.pro" and the services we provide ("Services").
2. Information We Collect
We may collect personal information from you, such as your name, email address, and other contact details when you create an account, sign up for our newsletter, or interact with our Services. We may also automatically collect certain information about your device and usage of our Services, such as your IP address, browser type, operating system, and usage data.
3. Use of Information
We may use the information we collect for various purposes, including:
-To provide, maintain, and improve our Services
-To communicate with you about our Services, respond to your inquiries, and send you updates and promotional materials
-To analyze usage trends and preferences
-To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities
4. Disclosure of Information
We may share your personal information with third parties in the following circumstances:
-With service providers and contractors who assist us in operating our Services
-To comply with legal obligations, court orders, or in response to a subpoena, government request, or other legal process
-To protect our rights, property, or safety, or the rights, property, or safety of others
-In connection with a merger, acquisition, or sale of all or a portion of our business or assets
5. Third-Party Services
Our Services may integrate with or link to third-party services, such as Google Analytics and Crisp Customer Chat Widget. These third-party services may collect, use, and share information about you in accordance with their own privacy policies.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users interact with our website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. For more information about Google Analytics' privacy practices, please visit https://policies.google.com/privacy.
Crisp Customer Chat Widget
We use Crisp Customer Chat Widget, a live chat service provided by Crisp IM SASU. Crisp may collect and store information about your visit to our website, including your IP address, browser type, operating system, and usage data. For more information about Crisp's privacy practices, please visit https://crisp.chat/en/privacy/.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
7. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our systems.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].